Frequently Asked QuestionsBy Skinlight Cosmetics
When will my order be posted?
We aim to send all orders within 24 hours by Royal Mail 1st class
How will my order be packed?
All orders are sent in well-protected, unmarked packaging.
How can I pay?
We accept Visa, Mastercard, Solo, Maestro, Delta and Electron, cheques and postal orders.
What is your returns policy?
All of our products come with a 30 day money back guarantee. So you can shop with complete peace of mind. If for any reason, you are not totally satisfied with your purchase, just return it unopened within the 30 days for a full NO QUIBBLE refund or exchange. (p&p costs not included). This does not affect your statutory rights. Unfortunately, for reasons of hygiene, we cannot replace any products that have been opened or used, unless they are faulty.
I can’t find the product I am looking for?
We are continually expanding our product range and if there is anything you can not find, please advise us.
If we have not answered your question, please contact us by email or call 0870 067 0218. We will be pleased to help: